Chris Hayes: Online news business is in crisis due to lack of a viable business model Chris Hayes, a news presenter at MSNBC, asks a poignant question about whether there is a business model for online "digital news"? That is a troubling question since he is a prominent employee at a well regarded online-only news organization. And it is a crisis, as he says, because with the Internet as it stands we must have valuable high integrity news outlets that are also viable businesses, or we will lose the free and open society we enjoy.